Getting started is easier than you think
The world of home care programs can feel overwhelming — but it doesn’t have to be. We guide you through every step and handle the paperwork, so you can focus on your family.
Reach out to us
Call, email, or submit a referral. We’ll listen to your situation and answer your questions — in your language. There’s no cost or obligation to talk with us.
Find the right program
We help identify which program fits: PCA, CFSS, or a 245D waiver. If you’re not yet on Medical Assistance or a waiver, we’ll point you in the right direction.
Complete your assessment
Minnesota requires an assessment (usually through your county) to determine your services and hours. We guide you through it and coordinate with your case manager.
Get matched with a caregiver
We match you with a trained caregiver who fits your needs, schedule, and language — or help you hire an eligible family member or friend.
Start receiving care
Your personalized care plan begins. Your coordinator stays in touch to make sure everything is working — and adjusts as your needs change.
Helpful to have on hand
Don’t have everything? No problem — call us anyway and we’ll help you gather what’s needed.
- A Minnesota ID or proof of residency
- Medical Assistance (MA) information, if you have it
- Any existing care plan or waiver details
- Contact info for your county case manager (if applicable)
Getting-started questions
Still have questions? Our team is happy to walk you through eligibility, paperwork, and next steps — in your language.
Talk to our teamHow long does it take to start services?
It depends on your assessment and authorization, but we move as quickly as possible. Once your services are approved, we can often begin care within days. Call us and we’ll give you a realistic timeline for your situation.
What if I’m not on Medical Assistance yet?
That’s okay — reach out anyway. We’ll explain how MA and waivers work and help you understand the steps to become eligible.
Do I need a referral from a doctor?
Not necessarily. Many services are accessed through a county assessment rather than a physician referral. We’ll tell you exactly what’s needed for your program.
Can you help in my language?
Very likely. We’re a multilingual team and we arrange interpreter services for many more languages, so you’ll always be understood. You’ll never have to navigate this alone.
Have questions? We have answers.
Call us or send a message. A real person will help you understand your options — with no pressure and no cost.
Covered by Medical Assistance (MA) & Minnesota waivers · Multilingual, culturally-responsive care